At Richmond American, we are committed to Leading the Way Home for our buyers—and we’d venture to guess that, as an agent, you have a very similar goal. Purchasing a home is one of the biggest investments someone can make in their lifetime, which is why we aim to provide each of our customers with a next-level product and experience.
We design and build each of our homes with quality and livability in mind. When they work with Richmond American, your clients can be confident they’ll receive a beautiful house with flexible spaces to suit their needs. Whether they’re a growing family, empty-nesters looking to downsize, or a household with multiple generations, we have options for them.
Beyond the product itself, we are also dedicated to providing exceptional customer service. Your clients may feel overwhelmed by the daunting task of house hunting, but that doesn’t have to be the case. With the combined efforts of you (as their agent) and our team, your buyer can receive guidance throughout the entire journey, from the initial search to post-closing care. Additionally, our affiliated mortgage, insurance, and title companies can assist with streamlining other facets of the process. These affiliates have strong working relationships and a deep knowledge of Richmond American homes, allowing them to offer comprehensive services for our customers.
For over four decades now, the Richmond American Homes companies have been making the dream of homeownership a reality for individuals and families across the country. Each satisfied homebuyer is a testament to why we continue building houses. We want you to feel confident in suggesting our homes for your clients, so we wanted to share some thoughtful feedback we’ve received recently from homebuyers we’ve served. Check out the following Richmond American Homes reviews to learn more about what it’s like to work with us.
Quality
Our commitment to quality construction goes far beyond just the basics. It’s embedded in each aspect of the home, from the foundation to the fixtures, and everything in between. Our goal is to create houses that not only meet but exceed the expectations of your clients. They deserve a space that is beautiful, efficient, and enduring, and that’s exactly what we aim to give them. This dedication to quality is evident in every stage of our design and building process as we prioritize achieving an ideal balance of livability, durability, sustainability, and aesthetics. Our methodology includes:
- Thoughtful and meticulous vendor selection, with an emphasis on trusted brands thoroughly vetted by our team to ensure they meet our quality standards
- Energy-efficient features and building practices that can benefit buyers’ health and comfort, potentially save them money, and lessen the impact on the environment
- Fixtures and finishes that are professionally curated and color matched by our team of design experts to blend functionality with timeless elegance
“We appreciate the energy-efficient features included in the home, which will help us save on utility bills.”
– Homebuyer at South Haven in Murfreesboro, TN
“Although we purchased a home that was already completed, every customization was so well thought out that we feel no need to make any changes.”
– Homebuyer at Grand Hollow in Huntsville, AL
“I love the lot location, the layout of the street, the look of the home, the open floor plan and the little things that make me feel the builder cared (painted basement stairs, extra tile, clean basement and window escape well). Excellent job!”
– Homebuyer at Pendleton in Ruther Glen, VA
“We love the floor plan that we purchased. We truly appreciate the level of quality that went into this home.”
– Homebuyer at Saguaro Reserve in Marana, AZ
Livability
The heart of any Richmond American home is its floor plan, and each plan is thoughtfully designed with versatility and livability in mind. Whatever your clients are searching for, we have an option that can check the boxes on their wish list. Are they wanting a dedicated room for a home office? A spacious walk-in pantry to house snacks and cooking ingredients? A main-floor Modern Living™ suite where older relatives can stay? We have floor plans that offer those features and others.
Have a buyer that’s new to house hunting? If they’re unsure of how to read a floor plan or determine the best one for their needs, we have them covered! We’re committed to providing our customers with the tools and resources to help them make the most informed decisions when shopping for their home. Our website is a treasure trove of information on this topic, and we also have related blog articles and complimentary guides for you to share with your clients.
“I really love the floorplan and the giant garage. It’s perfect for our home gym.”
– Homebuyer at Grand Hollow in Huntsville, AL
“We love the area and high ceilings and the floor plan.”
– Homebuyer at Seasons at Marietta Cove in Jacksonville, FL
“I like the modernity the most.”
– Homebuyer at Seasons at Wekiva Ridge in Mount Dora, FL
“The design and layout of the home exceeded our expectations. The craftsmanship is top-notch, with high-quality materials used throughout. Every room feels spacious, modern, and thoughtfully designed. We especially love the open floor plan, which makes the home feel bright and welcoming. The kitchen is stunning, with beautiful cabinetry and high-end finishes.”
– Homebuyer at South Haven in Murfreesboro, TN
Customer care
When clients purchase a home with Richmond American, the customer service they receive doesn’t start and end when they sign the dotted line on their closing papers. Our dedication to customer care runs through the entirety of the buying process. Along with our affiliate companies, we can offer a “one-stop-shop” experience for finding a home, securing a mortgage, purchasing homeowners insurance, and more. Our goal is to make the journey to a dream home as seamless and enjoyable as possible.
“Richmond American Homes provided one-stop shopping for out of state home buyers like my wife and me by making it easy to buy a house, […] obtain a mortgage, […] and acquire homeowners insurance.”
– Homebuyer at Cabaret at Cadence in Henderson, NV
“I think the relationships within Richmond American that provide virtually seamless communications between the sales team, building team, and financing team were really great.”
– Homebuyer at Creekside Village in Thornton, CO
“I felt I worked with some of the best people here at Richmond!”
– Homebuyer at Urban Collection at Parkdale in Erie, CO
We also appreciate when happy homebuyers give kudos to specific representatives in their Richmond American Homes reviews. These employees work tirelessly to answer questions, address concerns, and walk customers through every step of their house hunting journey. We are proud to have such a dedicated and capable team of individuals across the board.
“Our home Rep Joshua was very professional and reeducated us on things about our house. We appreciate this very much [how] Joshua addressed all our issues and even educated us again on appliances and things in our home that we were unclear about.”
– Homebuyer at Seasons at Stanford Crossing in Lathrop, CA
“Ruben, Gayle, Bob, Alejandra, Ina and Tommy at Woodbury II are all amazing. Made the whole move in process great and explained all features very well. Exceptional service.”
– Homebuyer at Woodberry at Bradshaw Crossing in Sacramento, CA
“The sale representative Megan was also very helpful and knowledgeable with every concern I have. In all, it has been a great experience with the team.”
– Homebuyer at Seasons at Middletown Place in Middletown, VA
In conclusion
We pride ourselves on delivering exceptional new homes and next-level customer service, as evidenced by the Richmond American Homes reviews in this article. Attention to detail and homebuyer experience are the cornerstones of our business and manifest in the lasting relationships we form with our customers and the agents who represent them. A house is a large investment, one which can have a considerable impact on the lives of the individuals and families making the purchase. This fact is why we are so committed to helping you help your clients find the home of their dreams. Each step of the process is designed with the homebuyer in mind, as we work to ensure a seamless and stress-free journey for clients. We are not just in the business of building houses—we’re in the business of leading buyers home.
“Overall I have been very pleased with my decision to purchase a home through Richmond American. I would definitely buy from Richmond American again in the future and I recommend them.”
– Homebuyer at Jackson in Herriman, UT
“Richmond American Homes has by far made my home purchasing experience the easiest I’ve ever had.”
– Homebuyer at Cabaret at Cadence in Henderson, NV
But our dedication to customer care doesn’t just stop with our homebuyers! We also strive to support real estate agents by providing useful tools and resources to help you make the sale. Our Agent HQ™ blog, for instance, offers a comprehensive library of articles on topics ranging from floor plan features to marketing tips. You also have the option to create an agent account on our website. By signing up, you can receive the latest information on community grand openings, agent networking events, special offers for your buyers, and more. An added bonus? You can register your clients for up to 30 days, allowing them to tour Richmond American communities with or without you, at no risk to your commission!
Ready to help your clients experience the Richmond American difference? Our New Home Specialists can help with some of the legwork! They can take your buyer’s wish list, narrow down community and floor plan options, and schedule tours of homes that fit the client’s needs. Give these local experts a call today: 888.996.3060
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