At Richmond American, we are committed to Leading the Way Home for our buyers. We understand that purchasing a home is one of the biggest investments you may make in your lifetime, which is why we aim to provide you with a next-level product and experience.
Our homes are designed and built with quality and livability in mind, from the floor plan to the fixtures and finishes. Style and functionality are two core components of our design process, as we strive to provide a beautiful house with flexible spaces to suit a variety of lifestyles. Whether you are growing your family, caring for multiple generations, or looking to downsize, we have a home that can fit your needs.

Beyond the product itself, we are also dedicated to providing exceptional customer service. House hunting may feel intimidating, but we want you to feel confident in the process. With this in mind, our team is here to guide you through the entire homebuying journey, from the initial search to post-closing care. Additionally, our affiliated mortgage, insurance, and title companies can assist with streamlining other facets of the process. These affiliates have strong working relationships and a deep knowledge of Richmond American homes, allowing them to offer comprehensive services for our buyers.
For over four decades now, the Richmond American Homes companies have been making the dream of homeownership a reality for individuals and families across the country. Each satisfied homebuyer is a testament to why we continue building houses.
But don’t just take our word for it! We’d like to share some of the thoughtful feedback we’ve received from some of the many homeowners we’ve had the pleasure of serving. Check out the following Richmond American Homes reviews to learn more about what it’s like to build with us:
Livability
At the heart of a Richmond American home is its floor plan, which is thoughtfully designed with versatility and livability in mind. Whether you need ample entertaining space, a dedicated room for a home office, a generous walk-in pantry to house snacks and cooking ingredients, or a main-floor Modern Living™ suite where older relatives can stay, we have a floor plan that can check the boxes on your wish list.
If you’re new to house hunting and unsure of how to read a floor plan or determine which plan is best for you, don’t worry! We’re dedicated to providing you with the tools and resources to help you make the most informed decision when selecting a home. Our website is a treasure trove of information on this topic, and we also provide blog articles and complimentary guides to help you find your floor plan match.
“I really love the floorplan and the giant garage. It’s perfect for our home gym.”
– Homebuyer at Grand Hollow in Huntsville, AL

“We love the area and high ceilings and the floor plan.”
– Homebuyer at Seasons at Marietta Cove in Jacksonville, FL

“I like the modernity the most.”
– Homebuyer at Seasons at Wekiva Ridge in Mount Dora, FL

“The design and layout of the home exceeded our expectations. The craftsmanship is top-notch, with high-quality materials used throughout. Every room feels spacious, modern, and thoughtfully designed. We especially love the open floor plan, which makes the home feel bright and welcoming. The kitchen is stunning, with beautiful cabinetry and high-end finishes.”
– Homebuyer at South Haven in Murfreesboro, TN
Quality
Our commitment to quality construction extends from the foundation to the fixtures, and everything in between. We aim to build a home that is beautiful, efficient, and enduring. This dedication is apparent in every stage of our design and building process as we prioritize an ideal balance of livability, durability, sustainability, and aesthetics. Our methodology includes:
- Thoughtful and meticulous vendor selection when it comes to our materials, with an emphasis on trusted and recognizable brands
- Energy-efficient features and building practices that can benefit your health, your comfort, your wallet, and the environment
- Fixtures and finishes that are professionally curated by our team of design experts to blend functionality with timeless elegance
“We appreciate the energy-efficient features included in the home, which will help us save on utility bills.”
– Homebuyer at South Haven in Murfreesboro, TN

“Although we purchased a home that was already completed, every customization was so well thought out that we feel no need to make any changes.”
– Homebuyer at Grand Hollow in Huntsville, AL

“I love the lot location, the layout of the street, the look of the home, the open floor plan and the little things that make me feel the builder cared (painted basement stairs, extra tile, clean basement and window escape well). Excellent job!”
– Homebuyer at Pendleton in Ruther Glen, VA

“We love the floor plan that we purchased. We truly appreciate the level of quality that went into this home.”
– Homebuyer at Saguaro Reserve in Marana, AZ
Customer Care
When you buy a home with Richmond American, your customer service doesn’t start and end when you sign the dotted line on your housing contract. Our dedication to customer care runs through the entirety of the buying process. With the addition of our affiliate companies, we can offer a “one-stop-shop” experience for finding a home, securing a mortgage, purchasing homeowners insurance, and more. Our goal is to make the journey to your dream home as seamless and enjoyable as possible.
“Richmond American Homes provided one-stop shopping for out of state home buyers like my wife and me by making it easy to buy a house, […] obtain a mortgage, […] and acquire homeowners insurance.”
– Homebuyer at Cabaret at Cadence in Henderson, NV

“I think the relationships within Richmond American that provide virtually seamless communications between the sales team, building team, and financing team were really great.”
– Homebuyer at Creekside Village in Thornton, CO

“I felt I worked with some of the best people here at Richmond!”
– Homebuyer at Urban Collection at Parkdale in Erie, CO

We also appreciate when happy homebuyers give kudos to specific representatives in their Richmond American Homes reviews. These employees work tirelessly to answer every question, address every concern, and walk customers through every step of their house hunting journey. We are proud to have such a dedicated and capable team of individuals across the board.
“Our home Rep Joshua was very professional and reeducated us on things about our house. We appreciate this very much[…]Joshua addressed all our issues and even educated us again on appliance [sic] and things in our home that we were unclear about. We appreciate his great customer service!”
– Homebuyer at Seasons at Stanford Crossing in Lathrop, CA

“Ruben, Gayle, Bob, Alejandra, Ina and Tommy at Woodbury II are all amazing. Made the whole move in process great and explained all features very well. Exceptional service.”
– Homebuyer at Woodberry at Bradshaw Crossing in Sacramento, CA

“The sale representative Megan was also very helpful and knowledgeable with everything [sic] concern I have. In all, it has been a great experience with the team.”
– Homebuyer at Seasons at Middletown Place in Middletown, VA
In conclusion
We pride ourselves on delivering exceptional new homes and next-level customer service to our buyers. Attention to detail and homebuyer experience are the cornerstones of our business, as evidenced in the lasting relationships we form with our customers. We understand that buying a house is no small feat—it is a large investment, one that can benefit you and your family for years to come. When shopping for a house, it’s not just about the floor plan or the finishes or the price. It’s about finding a place that you can call home. We would love to help you find that perfect home.
“Overall I have been very pleased with my decision to purchase a home through Richmond American. I would definitely buy from Richmond American again in the future and I recommend them.”
– Homebuyer at Jackson in Herriman, UT
“Richmond American Homes has by far made my home purchasing experience the easiest I’ve ever had.”
– Homebuyer at Cabaret at Cadence in Henderson, NV
Ready to experience the Richmond American difference for yourself? If you’re in the market for a new home, give our New Home Specialists a call at 888.799.8322. They can take your wish list, narrow down community and floor plan options based on your needs, and schedule tours of available homes.
Get a room-by-room floor plan lifestyle guide!
Need help evaluating floor plans to discover which one is right for you? Get a floor plan worksheet, model home touring tips and more in How to Choose the Right Floor Plan for Your Lifestyle!